I’ve taken much of what I’ve thought and learned about website work for libraries, and put it down on paper. You can get a (digital) copy of my Library Technology Report for the American Library Association here, with your ALA membership. I’m in good company; other report authors include folks like Marshall Breeding, David Lee King and Jason Griffey.
From the description: In this issue of Library Technology Reports (vol. 58, no. 3), we’ll look at the common preconceptions of library websites and web design and work toward understanding what makes a useful, relevant library website that is user-friendly.