Firecracker exploding

I’ve written something new.

I’ve taken much of what I’ve thought and learned about website work for libraries, and put it down on paper. You can get a (digital) copy of my Library Technology Report for the American Library Association here, with your ALA…
Exclamation points time to go

Exclamation points. Don’t use them.

“Exclamation points, you see, are evil. “ James Chartrand, Men With Pens I’m fairly certain that I’ve talked about this in nearly every web-related workshop or presentation  I’ve ever done; despite this emphasis, I still see exclamation points appearing on…
Is your content smelly?

Beware of “smelly” content

   Many libraries give a lot of thought to how their website looks, and some even spend a significant time thinking about how people actually use their sites.  However, one aspect that often gets overlooked is the content.  Content especially…
Writing so people give a darn

Writing so people give a darn

This week, the OPLIN 4Cast took a look at how social media does or does not affect attention.  I thought I’d supplement that with something else that tends to lose people’s attention on the Web. All too often, when I…
Think differently: where's the payoff?

Where’s the payoff?

I’ve been doing a lot of teaching about social media lately, and one of the points I drive home constantly is that human beings are inherently selfish.  When presented with anything new, the question in our heads is always and…