Keeping Up
social media
Web 2.0
Apple and orange

You are not a patron. So act like it.

As a staff person, your view (mental model) of the library's website is incredibly different from that of a patron. It's so very different, that you can't even pretend to be a patron user.  It's vital that this is acknowledged.

Thoughts about social media

Twitter logo alone in a desolate landscape

Libraries, it’s time to quit Twitter. For real.

I never imagined that I would be writing that headline. I have been on Twitter/X since 2007. I have used it not only regularly, but heavily. It has been instrumental for professional connections and communication for me. I’ve maintained accounts…