Tough questions

Measuring is easy, but the questions are hard

If you’re in charge of your library’s social media and/or content marketing, then you already know that measuring your work isn’t all that hard.  Getting stats for virtually anything you post online is relatively easy these days; there’s built-in and…
Quick Survey Just Ahead

Tell me your worst trouble spot right now

It’s still pretty much a new(ish) year, and I’m interested in addressing even more topics that would interest you, the blog reader. This quiz will help (but let’s be real, it’s pretty limited), but please feel free to add your…
Background image of typesetting letters

5 tools to ease your font headaches

Fonts are complicated. I won’t pretend that I’m anything like an expert, because I can barely differentiate between a typeface and a font to begin with*.  But I have to work with fonts all of the time, and I’ve come to…
Charts and graphs

The plural of anecdote isn’t data

A couple of weeks ago, I tweeted this:     How many times have you heard “But the patrons want…” with no real data to back it up? #libux — Laura Solomon (@laurasolomon) November 5, 2015 The response to that,…
Fast delivery

Get the web details you need–FAST

Today’s post discusses my latest “Headache Avoidance” tool. If you work on designing and/or developing websites, you are almost certainly accustomed to vague conversations, that don’t give you all of the details you might need in order to troubleshoot an issue.  In…
Colors

Make your web colors better

Colors can be fun, but they can also be complicated.  There’s a lot of psychology involved with choosing colors as well.  I really enjoy putting together or finding color palettes for different websites or projects that I get to work…
Delete button

How hard *is* it to delete your account?

How many accounts do you have spread across the Internet? I couldn’t even begin to guess how many accounts I have. Social media accounts, accounts to comment on blogs, ecommerce-related accounts, gaming accounts…the list goes on.  Every once in a…
My teddy bear web design tools

My teddy bear web design tools

Some people have a teddy bear. Some people have a security blanket. I have some little browser extensions that make me feel better on a daily basis, that are far more useful than Mr. Teddy.  I’m willing to share these;…
cleaning a window

Spring cleaning for your library’s website

Allegedly, we’re heading into some season that doesn’t necessarily involve horrible weather and the desire to hibernate.  Perhaps, you might be thinking about cleaning things out after the long winter.  Hopefully, that urge includes your library’s website.  In that vein, I offer…
Blogs I follow (and you should, too)

5 blogs I follow and you should, too

I’m an avid user of Feedly, and I subscribe to a ridiculous number of blogs and websites.  However, if I had to narrow those down to the bare essentials, these are the five I couldn’t live without. Mashable.  Honestly, if…
Get help with your website's analytics

Get help understanding your website’s data

Many libraries devote significant resources to their website. It’s important to know how it’s being used (and not being used).  Google Analytics is a popular tool for website analytics, but I have to admit – it scares me. It’s an…
Tool Tuesday: ReciteThis

Tool Tuesday: ReciteThis

So…you probably already know that social media has become increasingly visual.  Images and photos typically get more engagement than plain text.  But, what if you don’t have a fun photo to share?  What if you have a great quote, but…
5 quick fixes for your library's website

5 quick fixes for your library’s website

I’ve talked about all of these before, either in various presentations or blog posts.  If you’re looking for a quick tune-up for your library’s website, you might try starting with these: Cut the text on the homepage.  Nobody’s reading it. …
Too quiet for you?

Too quiet for you?

I’ve mentioned before how I primarily work from home nowadays, where it’s very quiet. So, I’m often looking for ways to jazz up my work environment without actually playing music, which I often find to be too distracting.  I’ve written…
Carousels: time to go

Carousels: time to go

Carousels have almost become ubiquitous.  I am frequently asked about them when I start designing a site for a library.  I often. now, make it clear that these don’t represent a good design choice. Yes, they’re convenient. They seemingly solve…
public computing: thoughts from the field

Public computing : Thoughts from the field

Librarians generally don’t like to say “No” to patrons: no, you can’t do this, no, you can’t have this. But they don’t understand the technical challenges involved as we try to preserve and protect public computers so that everyone has…
Social sharing widget Flare tool Tuesday

Tool Tuesday: Flare by Filament

Getting people to share stuff, especially via social media channels, is always a challenge.  I’ve tried various WordPress plugins and sharing buttons for my blog, but never been really happy with how most operated; typically, most required being at the…
Tagboard

Tool Tuesday: Tagboard

Last fall, I was tasked with trying to pull in all of the social media stuff tagged with a state convention’s hashtag into one, easy-to-digest display.  My was first thought was along the lines of “Oh, I guess I’ll go…
TL;DR Tool Tuesday

Tool Tuesday: TL;DR

Perhaps you’re like me, and you have the attention span of a gnat.  Or, maybe you’re just like most people, and you don’t have time to read today’s news, in depth.  That’s where this handy site comes in:  TL;DR.  (You…
Asking the WRONG question

Asking the wrong question

“Any suggestions on how to get more followers? I’d like to get more for the [insert social media site here] account I created. Thanks!” I see a fair number of this kind of question on library forums and from people…
Which tool do you wish you had known about at the beginning of the Internet? This one.

Tool Tuesday: NameChk

If someone were to ask me “Which tool do you wish you had known about at the beginning of the Internet?” it wouldn’t be that difficult to answer.  It would almost certainly be  NameChk. NameChk does pretty much one thing. …
Imagine How fast you could get your work down without all those distractions! Cold Turkey"

Going “Cold Turkey”

I admit it. Sometimes, the siren call of Facebook or Twitter gets to me, and I head over to social media to see what’s going on.  Maybe it happens to you, as well?  Or, perhaps instead of social media, you…
Need a timeline?

Need a timeline?

Have you ever needed to create a timeline?  Or had a student ask you how to create one?  Just like most other things nowadays, there’s an app/online tool/thingy for that.  One of these is called When in Time. This is…

Challenges

I was recently asked to talk to a SLIS class for the University of Illinois, concerning  what I do and what real-world advice I might care to impart to a class full of potential web librarians and developers.  One of…
I've got questions

Thinking about web analytics

(Today’s post is almost more of a question than anything else, so please post your thoughts in the comments.  I’m genuinely interested.) I’ve got questions. Most libraries have some form of web analytics, to measure at least the basics:  page…
Voicemail on your library's website

Voicemail for your website

Now, they may be out there, but I have yet to run across a library that accepts voice messages via  its after-hours answering machine. (I’ve never been clear on whether this was an active choice or a limitation of the…
Newsle extra extra...read all about your friends

All the news that’s fit to email

I love just about anything that will organize my crazy life for me, and I especially love those services that collate and push data, so I don’t have to go chasing after it.  A few weeks ago, I wrote about…

Head Meets Desk (Part Two)

(You can see Part One here.) Last time on MeanLaura, I shared stories from library IT staff about moments they had with non-tech staff that were frustrating.  This week, I’m sharing more stories, this time about some of the…interesting…things that…
Head meets desk moments from Library IT

Head Meets Desk (Part One)

A little while ago, I put out a call to the public library IT community to share their best (worst?) “Head meets desk” moments.  You know, those times when they drove out to a branch, only discover that the thing…
Handy little tool

Sunrise: a handy little tool

While there’s lots of ground-breaking technology happening right now, sometimes it’s the little things that catch my attention. I sign up for all sorts of new web things.  If it’s in beta, I usually want an invite.  I like testing…